Production Timing & Shipping
From the time that we receive your order, lens production is about 4-7 business days on average. All lenses go through a meticulous quality inspection before being shipped back to you. If there are any imperfections at all, we may re-process your lenses so they are perfect, which can delay final shipment. Once shipped, you will receive an email confirmation with a tracking number.
Standard shipping (2-4 business days) is free in the US and done by USPS Priority. Expedited shipping is $20 and is done by UPS overnight (1 business day).
Goodr - Frame Warranty
Goodr 1-year Frame warranty (Terms and Conditions — goodr sunglasses): Eyewear products are warranted for one year from the date of purchase against manufacturer's defects in material and workmanship. Warranty is only valid with (a) valid order number within purchase date criteria and (b) email address used at the time of purchase.
EXAMPLES OF WHAT IS COVERED BY WARRANTY:
- Delamination and/or peeling of sun lens coating
- Bubbles or imperfections in lens coating
- Premature flaking or deterioration of frame coating
EXAMPLES OF WHAT IS NOT COVERED BY WARRANTY:
- Normal wear and tear (scratches or pit marks on sun lenses)
- Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
- Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.)
- Unauthorized modifications or repairs Loss of eyewear
- Installation of non-goodr lenses
(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE-BY-CASE EVALUATION AND WE MAY REQUIRE ADDITIONAL DOCUMENTATION)
All eyewear products are warranted against breakage due to material or workmanship defects for one year from the date of purchase with a valid receipt. goodr's warranty program does not cover scratched lenses or lost sunglasses. Additionally, any alterations of goodr products (i.e. sunglasses fit with non-goodr lenses) will void warranty coverage. For all warranty claims visit the Return Center.
